COMPLAINTS FOR RETAILERS
Here you will find information for retailers regarding complaints. Please follow the procedures to submit your cases.
HOW TO REPORT A COMPLAINT:
1. Report the complaint by e-mail to firstname.lastname@example.org.
2. Always provide customer number and invoice number. The more information the faster handling process. It is a requirement to also attach pictures.
- One picture of the product error
- One picture of the whole furniture
- One picture of the product stamp (is placed underneath or at the back of the furniture).